Terms of Service

  1. Company Information

Business Name: Rusz Bernadett (Self-Employed)
Email: ruszbernadett92@gmail.com
Phone: +36 30 241 0887
Registered Address: 32, Claife, Vjal il-Bon Pastur, Balzan, Malta

  1. General Information

Malta Jersey provides custom-designed apparel and products, created individually based on customer requests.

We do not operate a traditional webshop. All orders are handled via custom quotation and confirmation.

  1. Orders

Orders are placed through:

  • quote request form
  • email communication

Production starts only after confirmation and agreement.

  1. Custom Products

All products are:

  • individually designed
  • made-to-order
  • unique

Because of this:

No two products are identical
Designs are based on customer input

  1. Pricing

Prices are determined individually based on:

  • design complexity
  • quantity
  • product type

Customers receive a custom quote via email.

  1. Payment

Payment terms will be agreed individually.

We may require:

  • full payment in advance OR
  • partial deposit

Production starts only after payment confirmation.

  1. Production Time

Production time depends on:

  • design complexity
  • workload
  • order size

Estimated delivery time is provided with the quote.

  1. Shipping

Shipping is available internationally.

Delivery time depends on:

  • destination
  • courier service

Shipping costs are included in the quotation.

  1. Returns & Refund Policy

Due to the nature of custom-made products:

We do not accept returns for:

  • incorrect size chosen by the customer
  • approved designs
  • change of mind
  1. Damaged or Incorrect Products

If you receive:

  • damaged product
  • incorrect item

You must contact us within 7 days.

We may offer:

  • replacement
  • correction
  • partial or full refund (case-by-case)
  1. Design Responsibility

Customers are responsible for:

  • uploaded images
  • copyright compliance

We are not responsible for third-party copyright violations.

  1. Data Protection

We collect:

  • name
  • email
  • phone number
  • uploaded files

Data is used only for:

  • order processing
  • communication

We do not share personal data with third parties.

  1. Right to Refuse

We reserve the right to refuse:

  • inappropriate content
  • illegal designs
  • offensive requests